FAQs

If you do not see your question below, feel free to email us at contact @giftgalary2@gmail.com.

Q: Can I send a message from one NoteLamp to another?

A: No, the NoteLamps are not electronic and cannot send messages to others. The writing tablet is acrylic glass that can be drawn on and erased.

Q: Does the NoteLamp take batteries or a cord?

A: Both! You can choose to either use the included USB cord or AA batteries (batteries not included).

Q: When will I receive my order?

A: This depends on your country. Customers in the U.S. Should expect to receive their order within 5-8 days after purchasing. International customers should expect to receive their order in around 10-13 days.

Q: What payment methods can I use?

A: We accept all major credit cards as well as PayPal.

Q: How do I track my package?

A: Once your order has been shipped you will receive a tracking number in your email. You can then go to our "Track Your Order" page and see where your package is.

Q: What is included in my order?

A: In your package you will receive a white erase-able marker, a lamp base, a writing tablet, a USB cord, and a color remote.

Q: How do I change the color of NoteLamp?

A: To change the color of your NoteLamp, simply press the power button on the lamp base, or use the included color remote. To turn off the lamp, either hold the power button on the lamp base, or use the power button on the color remote.